So, you added your products to your cart. What now?
Once you have all the items that you love in your cart, you can continue to the checkout page
First you will fill out your contact information (Create an account or log in to your existing account to make it easier for future purchases)
If you have a discount code you can also enter it here at the contact information page, under the products that you added to your cart
Once you are all done you can continue to the shipping page.
Check that all your information is correct and select your preferred shipping method (if multiple shipping methods are available)
Next you can continue to the payment page
We offer the following payment methods. Please select the correct one that you prefer or contact us if you are unsure what is right for you.
With PayFast the following payment methods are available
Credit & Cheque Cards (Credit and cheque cards issued by Visa and Mastercard)
Instant EFT (Instant EFT by PayFast allows online shoppers with access to internet banking to make an Electronic Funds Transfer (EFT) that gets instantly verified) With Instant EFT you will be required to log into your banking profile form the PayFast dashboard. If you feel uncomfortable to log into your bank on PayFast, please select Manuel EFT or Bank Deposit at checkout, if you want to pay with EFT.
Mobicred (Mobicred is an online account that gives buyers access to credit, which they can use to pay you online through PayFast)
Masterpass (A free digital wallet from Mastercard that enables online shoppers to quickly and securely check out and make online payments)
SnapScan (SnapScan is one of South Africa’s first ‘scan to pay’ contactless payment apps that makes it easy and safe to pay and receive payments online)
With PayFlex the following payment methods are available
Pay Now (Pay your complete order now, with any Credit or Cheque Card)
Pay Later (4 x instalments over 6 weeks. Interest free with no extra cost. Make your first payment now and the additional 3 payments in 2 week intervals from now. We will send your order after your first payment. Any Credit or Cheque Cards accepted)
If you do not have a Credit or Cheque Card, or you prefer an Old Fashion Manual EFT or Cash Deposit then you need to select this payment method. Once you complete your order, you can make the payment to the following bank account..
Spread happiness with the Happy Emotion Face Smile Charm. This beautifully designed charm features a smiling face with a sunburst background, compatible with Pandora and other popular charm bracelets. Whether you're looking to add a touch of positivity to your charm collection or want to gift a friend a reminder to smile, the Happy Emotion Face Smile Charm is an excellent choice.
Compatibility : Fit All Major Brand Bracelets
Silicone Insert : No
• A flat shipping rate of R100 is charged per parcel for delivery in South Africa. • Shipping is FREE for orders over R1000. • Orders will be delivered with door to door service. We make use of all major courier companies. • We only deliver across South Africa, we do not export. • Where delivery areas are extremely far out, for example farms, courier services might not be available or be unreasonably expensive. We will then contact you to discuss delivery options.
• We do our utmost to have all orders delivered in 8 to 12 days. • Orders placed from our stock items will be delivered to you in2 to 5 days, depending on the location of the delivery address.To view our stock items please visit our STOCK ITEMSlink • To ensure we have a large variety of items at the lowest possible prices we simply cannot keep stock of all items. Should an item you ordered not be a stock item, we immediately place an order with our suppliers. Any delays on the delivery times above will be communicated to you.
All purchases from CharmSA will be covered under the following limited warranty
• If you are not completely satisfied with your purchase you have 48 hours after receipt to inform us. We will give a full refund or exchange. We will cover the return shipping cost (this excludes the wrong sized item). If you want to exchange your item for a different size you are responsible for the return shipping cost and the new item replacement shipping cost. • Up to 14 days after receipt of your order. You will be covered for any manufacturer faults. We will be responsible for all shipping cost. We will give you a full refund, exchange or gift voucher. • Up to 30 days after receipt of your order. You will be covered up to 75% of the replacement cost for any manufacturer faults. You will be responsible for all shipping cost. We will replace your item after you paid all shipping cost (return shipping and new item replacement) and the 25% replacement fee. We will replace your item for the same item or gift voucher if the item is discontinued. No refunds. • Up to 60 days after receipt of your order. You will be covered up to 50% of the replacement cost for any manufacturer faults. You will be responsible for all shipping cost. We will replace your item after you paid all shipping cost (return shipping and new item replacement) and the 50% replacement fee. We will replace your item for the same item or gift voucher if the item is discontinued. No refunds. • Our warranty only last for 60 days, after 60 days we will not take any responsibility.
The following exclusions will apply:
• Accidental loss of item/s • Accidental damage • Misuse • Oxidation • Chemical damage • Improper use
• All Custom Made Items cannot be returned unless it is defective or damaged on receipt. No refunds will be given on custom made items. •Special orders and bulk orders are non refundable once placed.
We will contact you as soon as possible to arrange for the return of the items to us. Note that the items must be unused and in the original packaging, except for manufacturer defects.
We reserve the right to amend the warranty and T&C at any time without prior notification.